Best CRM Software in 2021
Freshworks CRM
Best for: (Best overall) B2B businesses that need a customizable, robust, and competitively-priced CRM with a built-in phone.
Zoho CRM
Best for: Organizations that want a robust CRM with social media integration and order management tools.
Pipedrive
Best for: Teams that want a user-friendly and visual pipeline to manage sales.
HubSpot
Best for: Businesses that want a free, no-frills CRM with basic features and unlimited users.
Salesforce Essentials
Best for Small businesses that want CRM with enterprise-class sales and support features.
Zendesk Sell
Best for: Businesses looking for a robust CRM with a top-notch mobile app. If you want to grow your business you must hire an app developer. The app makes it easier to promote products or services and will make your business stand out.
Really Simple Systems
Best for Small businesses that need CRM with built-in marketing and service desk capabilities.
Bitrix24
Best for: Organizations that need an inexpensive, all-in-one CRM.
Insightly
Best for: Businesses that want CRM for project management and G Suite integration.
Streak
Best for: Individuals and startups that want a simple CRM living directly in their Gmail inbox.
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